Discover our training courses on organisation, management and leadership
- Analysing the environment
- Mission – Vision – Strategy
- Short-, medium- and long-term goals
- The leadership charter
- Roles and responsibilities
- The SMART goals
- Functional and assessment interviews
- Efficient communication
- Motivation factors
- Feedback
- Delegation
- Decision taking
- The five stages of leadership development
- The four leadership functions and associated behaviour of Alain Duluc
- The five dysfunctions of an organisation/team, Lencioni model
- The situational leadership of Paul Hersey and Ken Blanchard
- The circle of influence
- The circle of management and the Harvard model
- The power triangle
- The shared vision
- Time and time management
- The Eisenhower matrix
- Managing goals
- Managing setbacks and interruptions
- Delegation
- Knowing how to say ‘no’
- Holding meetings
- The working environment
- The tools
- Managing documents and e-mails
- Tricks and tips
- Identifying a conflict
- Emotional conflicts
- Conflict management techniques
- Negotiation or mediation
- Conflict levels and components
- The ego states
- The seven stages of autonomy
- The signs of recognition
- Assertiveness
- Conflict resolution and mediation
- John Whitmore’s GROW model
- Robert Dilts’ logical levels
- Team coaching
- The six logical levels
- The Coach model
- Motivation, satisfaction and commitment: what are the differences ?
- The indicators
- Motivation factors (intrinsic and extrinsic)
- The differences between the generations (Baby boomers, Generations X, Y and Z).
- What we can learn from the results of recent studies
- What can I implement in practice to motivate my staff and my teams ?
- Onboarding, what are the issues?
- Preparing the integration
- The role of the manager and the human resources department
- Which managerial attitude?
- Making the first day a unique experience
- The first week, the first 30, 60 and 90 days